You can permanently delete your account from inside the app:
Prefer not to use the app? You can request deletion by email instead. Write to adam@epiespanol.app from the email address on your account, asking us to delete your account. We will complete the deletion and confirm within 30 days.
If you have an active paid subscription, it is cancelled automatically as part of deletion so you are not billed again.
Deleting your account permanently and irreversibly erases:
| Data | Retention |
|---|---|
| Anonymised translations | A copy of a translation may be retained in our shared translation cache in an anonymised form — detached from your identity, with no link back to you — so it cannot be traced to you. It contains no personal data. |
| Billing & tax records | Invoice and payment records are kept by our payment provider, Paddle, under its own privacy policy, for as long as tax law requires. We keep our own record of each payment for our accounts (the plan, amount, tax, date and Paddle's transaction reference), no longer linked to you. We never hold your card details. |
| Affiliate records | If you are one of our affiliates (a teacher or creator with a code), we switch your affiliate account off and remove your name and email address from it, including from your codes. Your commission records and the invoices you raised are kept for as long as Spanish tax and accounting law requires. Learners who joined with your code keep their discount for as long as the code promised, and the app no longer shows them your name. |
You do not have to close your account to remove data. Within the app you can:
You can also ask us to delete specific personal data by emailing adam@epiespanol.app. Under the GDPR you additionally have the right to access, correct, export, or object to the processing of your data — see our Privacy Policy for details. We respond within 30 days.
Adam James Daniels (autónomo)
Email: adam@epiespanol.app